Frequently Asked Questions about 1xSlot Casino
We have prepared for you answers to the most common questions faced by 1xslot casino players. We hope that the FAQ section will help you solve the problem. If you still have questions, you can ask the support specialists.
How to register in 1xslot casino?
Creating an account at 1xslot casino is very simple: click on the “Register” button on any page of the site and fill in all the required fields in the form that opens. There are three possible ways to register:
- by phone number;
- by email;
- through social networks.
I forgot my password, what should I do?
To recover your password, open the authorization form and click on the “Forgot your password?” link. Enter your e-mail or phone number associated with your account, and then follow the instructions. If you have any questions, you can always contact the support service.
How many accounts can I create at the casino?
You can create only one account per person and their family, per home address, email address, IP address, per phone number, bank account number, credit or debit card number, e-wallet number, payment system account (Neteller , Skrill, etc.), one electronic device (computer, mobile phone, tablet, etc.). For creating additional accounts, it is possible to block funds and cancel winnings on the account. If you want to block your current account and create a new one, please contact the Support Service.
Can I choose a currency?
Yes, you can. Any currency supported by our casino is available to you. To do this, select one of the currencies in which you want to open an account in the “Account Settings” section of your Personal Cabinet. Next, make a deposit by selecting the desired account. Please note that you can order a payout only in the currency in which you opened the wallet. If your wallet is opened in EUR, then the payout will be accordingly in EUR. This also applies to other currencies.
Can I change the account currency?
Unfortunately, the account currency cannot be changed, but you can always add any currency convenient for you in your Personal Account in the “Account Settings” section. You can switch between wallets available to you at any time.
Can I temporarily block my account?
Yes it is possible. To do this, please send a letter using the casino contacts , indicating the reason for the suspension of the account. Remember that you can open your account again after a certain period of time. To do this, contact the Support Service again. We will resolve all issues as soon as possible.
What is the minimum amount I can deposit and withdraw?
Current deposit and withdrawal limits can be seen in the “Payments” section. To participate in bonus programs, you must make a deposit of at least 10 EUR (or the equivalent of your account currency at the rate of the national exchange).
How long does it take for a deposit to be credited to the account?
In most cases, almost instantly. It all depends on the currency and payment system you choose.
How fast can I get a withdrawal?
As a rule, within an hour after processing your withdrawal request. The payout speed depends on which withdrawal method you have chosen. In most cases, the transfer of funds is made instantly, payments to bank cards are processed by the bank in 1-7 banking days.
Is there a fee for depositing and withdrawing money?
No, there are no commissions from our casino. However, some payment systems charge fees for deposits and withdrawals. So, for example, when replenishing an account with a cryptocurrency, the commission is 4%.
Are there limits on the withdrawal amount?
No. There are no restrictions on the part of the casino. However, some payment systems may impose daily/weekly or monthly limits.
Do I need to verify my identity when withdrawing winnings?
No, 1xSlot Casino does not require this. However, if your activity on the site seems suspicious to us, we will have to request additional documents in order to verify your account. In this case, you must provide us with the required documents within 48 hours, otherwise your withdrawal request will be cancelled.
Does the 1xslot casino have a license?
Only licensed games are presented on the 1xslots website. The casino operates under license 8048/JAZ2016-083, obtained from Orakum NV, Curacao.
Can I play for free?
Of course! 1xslot casino provides its customers with the opportunity to play in test mode . Not only does this feature allow you to play without the risk of losing real money, it also provides you with the essential experience you need to play with real money with confidence.
Do you have any questions? Feel free to contact 1xslot casino support. Competent specialists will solve any problems in the shortest possible time. Therefore, playing in 1xslot casino is a pleasure!